Channel Manager at Palisade Systems
June 2010 - June 2011
- Directed marketing planning, web site development, new product development and channel strategy for ComplianceSafe.com email security platform.
- Increased industry awareness on Palisade Systems solutions designed to protect confidential information on pc's, servers, cell phones, and laptops through webinars, tradeshows, trade associations, software integrators, and social media.
- Developed a strategic partnership program to educate and train value-added resellers on the Palisade Systems data security solutions.
Major Accounts District Manager - Eastern Iowa at ADP
October 2008 - November 2009
- Developed new business and maintained current relationships by partnering with CEOs, CFOs, and HR executives at organizations ranging from 50-999 employees to streamline core business processes in Eastern Iowa.
- Facilitated new business through cold calls, email campaigns, direct mail, and various partnerships with a suite of products and services aimed at improving businesses productivity, reducing costs, and enabling key stakeholders to focus on core business objectives.
Sales Engineer at Stryker Corporation
February 2004 - July 2008
- Responsible for early expansion of Stryker Navigation products in Midwest territory (8 States) and increasing sales volume through product training and demonstrations to new and existing accounts.
- Responsible for soliciting orders, in the hospital environment and O.R. setting from physicians, hospital staff and administration.
- Performed multi-year sales tactics for high-tech, high-value capital systemsâincluding hardware, software, and service.
- Utilized CT, MRI, and Fluoroscopy X-Ray Equipment in conjunction with leading-edge computer assisted surgical equipment to assist surgeons and nurses in ENT, Neurosurgery, Orthopedic, and Trauma procedures in the O.R.
Account Executive at KonicaMinolta
March 2003 - February 2004
Account Executive in Walnut Creek, CA, then transferred to Chicago, IL. Generated new copier sales business via door-to-door cold calls, email campaigns and telemarketing.
- Achieved annual sales goal of $300,000 in 2003/04.
- Top 15% (Ranked 53rd out of 350 sales reps) in copier sales at KonicaMinolta in 2003/4.
- Awarded President Club Ring in 2003.
Customer Service Manager at Ingenio.com
February 2000 - February 2002
- Started and managed a 24/7 call center.
- Hired, trained and developed a team of 10 service representatives to deliver best-in-class customer service.
- Designed and developed complex web-based applications for service representatives using ASP, HTML, and FrontPage 2000.
- Managed a $500K budget, 2 consultants to implement a Siebel CRM solution designed to assist Customer Service and Trust & Safety department in tracking customer inquiries and credit card fraud activities.
Marketing and Customer Service at Microsoft Inc.
September 1996 - February 2000
- Delivered marketing presentations on complex animation solutions for up to 100's of prospects and clients at trade shows across the U.S.
- Assisted thousands of prospects and clients on how to more efficiently finish their projects, utilize web-based software applications, and get more done in a day with Microsoft FrontPage & Microsoft Liquid Motion.
- Analyzed and repaired complex web-based and client/server-based applications for Microsoft prospects and customers using Java Animation, ASP, HTML, Access and FrontPage 98/2000.
QA at Brio Technology
1994 - 1994
Quality Assurance/Testing - Brio Analytics
Client Manager at Quester
June 2011
Client Manager for an innovative full service qualitative market research firm that utilizes a software-based moderator to conduct in-depth interviews online without human intervention to assist fortune 1000 business clients in developing and enhancing their Go-to-Market strategies and programs.
- Manage marketing research objectives for 3 major brand businesses in the US
- Educate clients on marketing research options
- Research clientsâ industry and competitors to better understand marketing research objectives
- Work closely with Primary, Consumer Insight, Category, Shopper Insight, and Voice of Customer Managers and clients on marketing research campaigns
- Strategize, plan, execute, manage and report on marketing initiatives for assigned clients
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